Child Maintenance Service – Policy, Law and Decision Making Guidance
The Child Maintenance Service (CMS) is administered by a department within the Department of Work and Pensions (DWP) called the “Child Maintenance Group” (CMG).
We have been sent copies of a set of documents called “Policy, Law and Decision Making Guidance” (PLDMG). If you saw our recent post on Child Maintenance Policies then you will have started to understand the processes that caseworkers go through (or should go through) when dealing with CMS cases.
The PLDMG contains the detail around those processes, what the CMS is and is not allowed to do as well as the legal guidance available to caseworkers that they “should” be following. Voice of the Child has heard of many instances where the correct process has not been followed leading to hardship and issues with the children involved.
If a similar mistake or omission has been made in your case you may have legal redress to the CMS. In any event, we hope that by giving our readers the access to these files you will be able to ensure that your case is administered in the proper way, and, if not, that you will be able to complain citing the correct policies.
Here is the full list of documents in the PLDMG:
Can the child be a Relevant Other Child – this was in the index but not provided
As you can appreciate, there is a lot of information in the PLDMG and we will be going through it and highlighting various sections in individual posts in the future. In the meantime, we would like your help in identifying things that the CMS has not done (but should have done) with respect to your cases.
If you become aware of any new guidance then please let us know so that we can post it here for others to see.
Please highlight your thoughts and experiences in the comments below, like us on Facebook and follow us on Twittter for further updates from Voice of the Child. Please also cite Voice of the Child when making use of these documents.
Also published on Medium.